Reasoning behind every decision we made.
It became abundantly clear during our user testing that our users wanted flexibility with each of our products. During testing, questions often came up naturally from our users around the mounting process, the temporary mounting solution we used was duct tape on the ceiling. They asked questions like, "How would this mount? Would it hurt my cars interior? If I take it down can I put it back up?". Because of the frequency of questions and importance expressed by our users, we developed a system of VHB taping magnets to the ceiling, which allowed the magnets to stay on the car, while allowing for ABUV to be taken down and put back up with ease and without wasting the VHB tape.
Removable battery and light placement
Two other important insights derived from our users were the removable battery for ABUV as well as the placement of our Far-UVC lights. Users felt that bringing the entire product indoors when it required charging would make them uncomfortable. They were concerned about the sanitization of the product themselves, so we created a removable battery to resolve this issue. Each time we user tested, day and night, our users had concerns about the light placement of ABUV, mostly because of the tendency for the height of the product to interfere with the rear view mirror. Because of this, we reduced the height of the product and also directed the lights away from the eyesight of the driver and towards their surroundings.
Our product design always had the inclusion of a main cylindrical component for our NODE product. This was derived from the cylindrical cleaning products of old, "Bar Keepers Friend". My intention with that decision was to subtly play to products that already existed in the sanitation industry, as well as allow for cupholder storage of the product. During user tested we refined this shape by playing around with different diameters and tapers. We found the users expressed frustration if NODE didn't snuggly fit in their cupholder, and when that happened they didn't store it in the cupholder. We made revisions based on their feedback, slightly tapering the design to fit more cups and modifying the proportions to connect to the users habits.
The (theoretical) application
Our creation of the RIDER/DRIVER app was purely representational, our goal was to have these products adopted by rideshare companies that exist. However, the application was crucial in helping the user understand Far-UVC. Because of this we added information pages which explained the technology briefly and showed how quickly it worked, in addition to providing links to credible sources. We then indicated the technology numerous times throughout the application because our research told us that just because something is clean or being cleaned, doesn't mean the user will believe its clean. Each direction we took with the application was as a result of user testing. Overall users expressed satisfaction!